FAQ

Hours are by appointment only. Because we offer in-person and teletherapy sessions, we can be flexible with scheduling.

If you are unable to make your appointment, we require that you notify us 24 hours prior to your scheduled session. Failure to do so will result in a full session fee being charged to you.

A cash rate is available at $125 per therapy hour (50 minute therapy session). Cash, check, all major credit cards and CASH APP are accepted at time of service.

Yes. Counseling services may be covered in full or in part by your health insurance or employee benefit plan.

Click here for a list of accepted insurance providers.

Teletherapy works through your phone, tablet or computer — any device with an internet connection. Southside Behavioral Health uses a HIPAA-compliant platform that is secure and easy to use. Teletherapy links you and your therapist face-to-face.

Appointments are the same length as standard in-person sessions and are scheduled accordingly.

Choose a quiet, private spot free of distraction, interruptions and background noise and connect with your therapist via our safe and secure online platform.

A link for connections will be sent via email or text message (whichever you prefer) prior to your scheduled appointment time to begin your session.

Yes. You can screen share with your therapist through our HIPAA-compliant platform.